Frequently asked questions
How does the photo shoot take place?
We will make an appointment based on the package you choose, and I will send you the contract by e-mail. It is sufficient to sign the contract digitally on the spot, but it is recommended that you send your details in advance to ensure that everything goes smoothly on the day of the shoot. A booking fee is required to finalise the appointment. We will then go over all the details - such as your choice of outfit, accessories and ideas - to best prepare you for the shoot.
Don't worry if you've never been to a photo shoot! I will communicate, help and instruct you all the way
to create natural and self-identical images.
Within a few days after the photo shoot, you will have the opportunity to select the images to be developed.
Of course, I will also make suggestions for the shots I think are best. The choice
I will send you the final, high quality photos via an online gallery in about 2-3 weeks
high-quality, full-resolution images that you can download within 48 hours.
After the handover, I welcome your feedback on my site - because your opinion
important to me!
Resolution and use
The digital images provided are retouched, high-resolution and logo-free, so they can be freely retrieved anytime, anywhere.
However, it is important to note that the use of the photos is only allowed under the terms of the commission contract.
Will we get the raw pictures?
No, I will not give you the raw images. All photos undergo careful post-processing to ensure that you receive the highest quality images possible. Post-processing includes fine-tuning of colours, lights and small details to ensure that the final result is perfect.
How long can I cancel the appointment?
Booked appointments can be changed or cancelled up to 72 hours before the shoot. In the event of cancellation, the booking fee is non-refundable and the offer may be cancelled.
Is the photo/gift voucher transferable?
Yes, but prior agreement is required before the transfer. Please let us know in advance if someone else would like to use the voucher or the booked appointment.
Are all photos publicly displayed on your pages?
No. I value the trust of my clients, so I only use the images with your permission. Of course, I fully respect your wishes to keep the photos for your own use only.
Outdoor photography and bad weather?
We always agree before the shoot, so if bad weather is necessary, we are flexible to find another suitable time.
Do you have to write a contract? "It'll be fine without it!"
Yes! A contract of assignment is an essential part of photography. It ensures the rights and obligations of both parties and clarifies the details, so the process runs smoothly and without any problems. Unfortunately, I cannot take photographs without signing the contract.
Is it possible to order extra photos after the shoot?
Of course! In addition to the images included in the package, additional carefully retouched images are also available.
How can we settle the price of the extra pictures?
You can pay for the extra pictures by bank transfer.
Can grandparents and relatives be present for the photo shoot?
Yes, of course! The family photo package is valid for up to 5 people, additional participants will be charged extra.
How much does it cost to rent a studio?
The prices in the package offer do not include the studio rental fee. The fee varies depending on the location, however, I will inform you of the current rates when discussing the details.
How long do I store your photos?
I store the photos for 1 year from the date of the photo shoot. If they are lost for any reason, I will make them available again after a short identification, for an additional fee.
Does the deposit count towards the total amount?
Yes, the deposit is included in the total amount. However, it is important to note that the deposit is non-refundable in case of cancellation.